How to Get Medical Transportation Contracts

Obtaining medical transportation contracts can be an excellent way to grow business in the NEMT sector. With the increasing need for reliable transportation services for elderly individuals, people with disabilities and others requiring non-emergency medical care, this field presents a solid business opportunity. However, winning contracts requires thorough preparation, an understanding of the client's needs, and a solid business strategy.

How do you get medical transportation contracts?

Here at Groovy Transportation is a step-by-step guide for you to understand what's required to secure medical transportation contracts:

Preparing Your Business

Before venturing into NEMT contracts, ensure your business is well-prepared. These essential steps will put you on the right track to success:

1. Choose the Right Legal Structure

Choose the most suitable legal structure for your company, whether a sole proprietorship, partnership or limited liability corporation (LLC). Consult with a legal professional to make the right choice.

2. Obtain Required Legal Documents

Ensure you have all the necessary certificates, NEMT licenses, and operational permits. These requirements can vary from state to state, so contact local authorities to understand what documents you need.

3. Secure Proper Insurance

Protect your operations and vehicles with proper NEMT insurance coverage. While cost is a factor, prioritize coverage that meets your needs, avoiding the temptation to opt for the cheapest quotes.

4. Build a Reliable Fleet

Your fleet is the backbone of your NEMT business. Ensure all your vehicles are safe, reliable, customizable, and passenger-friendly. Accessibility for wheelchairs and gurneys and ADA compliance should be at the forefront of your vehicle selection.

Research and Identify Potential Clients

Before diving in, it's essential to know the different types of medical transportation services. Also, see the potential demand for NEMT transportation (senior transportation, long-distance transportation, ambulatory transportation service) in your area.

Communicate with Service Clients

Reach out to potential clients who require NEMT services. Keep your communication lines open and stay receptive to their needs.

Here are some potential partners to consider:

1. Health Insurance Companies

One way to secure contracts is to approach different health insurance companies with clients who need NEMT services. It would be better to familiarize yourself with their transportation needs. Maintain excellent customer service and accuracy of your documentation and claims submission.

2. NEMT Brokers

Securing NEMT brokers means you have completed your halfway. These brokers work almost as the backbone of industry and serve as intermediaries between insurance companies and healthcare facilities. Build a reputation for timeliness, cleanliness, and efficiency to increase your chances of getting contracts.

3. Relevant Organizations

Reach out to non-medical institutions like daycare centers, retirement homes, group homes, and medical institutions such as hospitals, clinics, and dialysis centers. Additionally, consider approaching NEMT management companies like MAS and LogistiCare.

4. Private Patients

When dealing with private clients, focus on providing excellent service rather than formal contracts. Utilize NEMT client software apps for effective communication and payments.

Build Relationships with Non-Medical and Medical Institutions

Broaden your scope by connecting with relevant organizations that can act as potential partners or clients. This includes non-medical and medical transport contracts, NEMT management companies, and private patients. Physically reaching out to these organizations adds a personal touch to your outreach efforts.

Visit their locations and leave behind tangible evidence of your professionalism, such as business cards, brochures, and even legal agreements outlining your commitment to quality service.

• Non-Medical Institutions: Connect with non-medical institutions such as daycare centres, retirement homes, and group homes. These entities often have clients who may require NEMT services, and your proactive outreach can position your business as a valuable resource.

• Medical Institutions: Target medical institutions, including hospitals, clinics, and dialysis centres. Forming partnerships with healthcare providers can result in recurring contracts, especially when your NEMT services align with their patient transportation needs.

• NEMT Management Companies: Connect with NEMT management companies like MAS and LogistiCare, which act as intermediaries in coordinating transportation services. Understanding their requirements and following guidelines is crucial for securing contracts through these channels.

• Private Patients: Recognize the potential to cater to private patients who may seek reliable NEMT services. Utilize effective communication strategies, such as advanced NEMT client software apps, to build relationships directly with individuals needing your services.

Contracts vs. Service Agreements

Understand the distinction between contracts and service agreements in the NEMT industry. Contracts for transportation services are legally restrictive documents with potential legal ramifications, typically required by health insurance companies or large medical institutions. Service agreements offer more flexibility, fostering mutually profitable partnerships with brokers and non-medical institutions.

• Contracts are legally binding documents that can lead to legal consequences if violated. Health insurance companies or large medical institutions typically require them.

• Service agreements provide more flexibility and room for discussion between parties, making them suitable for brokers and non-medical institutions.

Final Thoughts

To successfully secure contracts for transportation services, you must connect with potential partners, communicate effectively, and maintain professionalism. Ensure your business has the necessary licenses and certifications to demonstrate your reliability. Follow these strategies discussed at Groovy Transportation, and your NEMT business will be on the fast track to growth and success in this thriving industry.